-All products will be shipped via USPS after 2-4 days.
-Shipping takes an additional 2-4 days for domestic orders, and 5-10 days for international orders.
-Holidays and winter weather may cause a delay, so keep that in mind when ordering. Delivery times are not guaranteed.
For domestic orders only: A tracking number will be emailed to you once the package is accepted at the post office.
RETURNS
Items must be returned within 21 days of the ship to date. Returns must be unworn, unwashed, and undamaged. Other returns will be considered on a case-by-case basis. Please allow 7-14 business days for processing on all returns/exchanges. We are not responsible for return shipping. Contact KATE@KOALAWALLA.COM with concerns.
CUSTOM BAND MERCH
If your band or company is interested in purchasing customized beanies featuring your name/logo, contact KATE@KOALAWALLA.COM for more information.
RETAIL
If your store/boutique is interested in carrying Koalawalla products, please contact KATE@KOALAWALLA.COM for more information.
TERMS OF USE
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Exclusion of Implied Warranties:
The Buyer recognizes that implied warranties of merchantability ad fitness for particular purpose and all other warranties implied are excluded from any transaction between Buyer and Seller and shall not apply to the goods sold by Seller. Seller shall also not be liable for any consequential damages.
Limitation of Liabilities:
Koalawalla shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Koalawalla has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Modification of Goods:
Garment dyers and printers beware: modify the goods and you own them! Once merchandise is printed, garment dyed, washed or altered in anyway, the Buyer cannot return or make a claim relating to such merchandise. The Seller is not responsible for fallout or loss during the garment dye process. Regularly test the merchandise for garment dyability. Garments modified by the Buyer, or modified by seller at the request of Buyer, may not be returned. Seller may agree, as an accommodation to Buyer, to purchase these items. Should seller make this accommodation, Buyer authorizes Seller to sell such garments and warrants that it has the right to sell such goods to Seller and releases and indemnifies seller from any liability related to labels, marks, designs or other intellectual property rights in anyway related to the sale or distributions of these goods.
Indemnification:
You agree to indemnify, defend, and hold harmless Koalawalla, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
PRIVACY POLICY
Links to Other Websites:
Our website may contain links to other websites. If you use these links, you will leave our website. When you access a non-Koalawalla website, even one that may contain the Koalawalla logos, please be aware that we do not control the content and we are not responsible for the privacy practices of that site and we encourage you to review the privacy policies of each site you use. This Privacy Policy does not cover the information practices of those websites linked to our website. These other sites may send their own cookies to users, collect data, or solicit personal information.
Protection of Children's Privacy:
Koalawalla is a general interest website, and we do not knowingly collect any personal information from children. Koalawalla does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use koalawalla.com only with the involvement of a parent or guardian.
